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Terms & Conditions

Whizzink Ltd

These terms and conditions will apply to all transactions placed online with Whizzink Ltd.
Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.

By using this site you are agreeing to these terms and conditions.

Orders

We are pleased to accept orders by any of the following methods. Online transaction via secure server. All credit / debit card transactions are subject to validation checks and are authorised by the card issuer. We accept MasterCard, Visa, Delta, Switch, Maestro and Solo. If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and / or non-delivery of your order. No orders will be accepted or processed without a valid card payment in the name of the registered cardholder.

DELIVERY

UK deliveries are FREE  there are no hidden charges the price you see is what you pay. All shipping is Recorded Delivery via Royal Mail, although they achieve over 90% next day delivery we will not be held liable in the event of deliveries taking any longer then usual. All deliveries will require a signature.

DESPATCH

All items in stock and ordered by 4pm will be processed and despatched the same day, weekend and bank holidays will be despatched the next working day.
Please note that we only deliver to UK postcodes and despatch to the invoice address.

LOST ITEM(s)

If you have not received your item(s) within seven (7) clear working days of placing your order, please contact us on lost@whizzink.co.uk, with your order details and we will do our upmost to track your order. We recommend making sure a Royal Mail card has not been left or it has not been signed for by a friend or neighbour prior to contacting us.

INCORRECT ORDER(s)

In the event that we are unable to supply your goods within thirty days, we will inform you immediately and advise you of the expected delivery date. Outstanding orders / items can be cancelled at any time.

In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us. Either telephone us on 01256 840640 or click on returns.

EXCHANGES & RETURN(S)

Any goods wishing to be returned / exchanged for any other reason (ie incorrect items ordered) must use the same procedure as per our returns schedule. We request that all returned product(s) are with their original packaging and all returned items will be inspected by our technicians.

The customer will be liable for the cost of all product(s) exchanged or otherwise to be returned with its original packaging along with the original invoice, failure to do so may result in delay of processing.

It is strongly recommended that when returning an item(s) you ask your post office or courier for proof of posting (ie a certificate) as we cannot be held liable for item(s) that are lost in the post.

Products, Prices & Content

Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary.

Due to different suppliers some goods may sometimes arrive in different packaging to those displayed on our website, all goods delivered will be of the same quality as described in our content and will be covered by our terms and conditions.

All prices are shown in pound sterling (£) and are inclusive of UK VAT at the current rate unless clearly stated.

Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for any errors or omissions.

Any information displayed on our web site(s) or other printed matter should not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.

We reserve the right to alter our prices and specifications without notice.

Ownership of Goods

All items supplied to the customer remain the property of F1 Ink / Whizz Ink until final payment of all sums owing in respect of those goods has been received in full by us.

Comments & Complaints

If you wish to comment or complain about any aspect of your dealings with us please write to

WHIZZ INK Ltd

P.O.BOX 6957

Basingstoke

RG24 4WU
 

TEL: 01256 840640

E-MAIL: info@whizzink.co.uk

We will endeavour to reply within one working day of receiving your mail.

Privacy Policy

We will collect and store any personal data that you may volunteer whist using our services, e.g. placing an order, joining our e-mail newsletter or entering a prize draw or competition.

The type of information that we will collect will include - Your title and name, known address, contact telephone numbers, e-mail address, order and payment details. Details may be forwarded securely to other parties in order to fulfil this order only. These will include delivery and payment partners.

We will collect and store information about you to allow us to firstly, process and fulfil any order requirements and secondly to provide you with information to keep you up to date on products, services or promotions we run from time to time. We may also use your information to contact you for market research purposes by email, phone or mail. You can opt out of this at any time, either by writing or emailing us.

Individuals registering their details or subscribing to the newsletter online may do so on the understanding that they are aware of the intended purpose for the collection of data. An opt-out option is available by clicking on the unsubscribe link in the newsletter we may send you.

In addition to the Information that you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small files stored within your web browser from our website. Cookies do not collect personal information about you nor do they allow us to access your computer in any way. All information is collected lawfully and in accordance with the Data Protection Act 1998 .

We use tracking cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and no personally identifiable information is stored.

You can choose to accept or decline cookies. All web browsers automatically accept Cookies, you can modify your browser security settings to block Cookies although you should be warned that changing Cookie settings can adversely effect the performance of our website.

Links to other websites.

Our website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policies these websites / services may have in place and advise that you use caution and refer to these websites own Privacy statements and terms.

Security

We would like you to be confident about ordering online, we use secure socket layer (SSL) technology via the SagePay payment service provider to ensure that your details are safe and the information you provide is fully encrypted so that it cannot be read by third parties. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the bar at the base of your screen.

Copyright ©

The contents of this site and other publications from F1 ink are owned or licensed to Whizzink Ltd or are used with permission by the owner, Reproduction under any circumstances will not be granted permission and unlawful reproduction will result in imediate legal action.

P.O. Box 6957 Basingstoke RG24 4WU
Company Number 5744386 VAT Number VAT GB 803 1398 52 Email info@whizzink.co.uk